If we still haven’t answered all questions you may have in this section, don’t hesitate to call or email.
Yes, all of our camps are fully insured.
All of our coaching staff have experience in working with children, most of them are qualified teachers. All coaching staff must be registered with the Protecting Vulnerable Groups (PVG) Scheme to work for Summer in the City.
All our coaching staff are fully certified first aiders and also hold their advanced paediatric fist aid qualification as well. So, if your child has an accident we will be able to tend to them.
Parents/guardians are responsible for determining their child’s ability to actively participate in the daily activities. If your child is ill and unable to attend camp please notify our team on 07709785413.
Please do not send ill children to camp. While we sympathise with the needs of each parent and their child, we must provide a healthy environment for everyone at the camp. A sick child often needs one-on-one attention and it is difficult for our coaches to take the necessary time away from activities. We have instituted this policy based on the wishes and opinions of our parents, to avoid any confusion over the health and well being of your children.
Unfortunately, if your child is ill we cannot offer a refund.
YES OF COURSE THEY CAN. If your child has a bad allergy or a medical condition please stipulate this on your booking form, we will do our best to accommodate the needs of your child. It is also advisable that you discuss this with the camp manager on your first day of arrival. If your child has a nut allergy, this is not a problem as we have a nut free policy at our camps. Coloured bands will be given out to those that have allergies when they arrive in the morning for sign-in. Please ensure that this action is repeated each day.
All medical information is confidential and attention will not be drawn to the condition. Where necessary, details will be passed to the group coach for safety purposes.
We do our best to return lost items, there will be a rail that at our entrance where we hang up akll lost property, please check this before leaving camp. Lost property will be left at the venue for ease of collection.
Please ensure that clothes and belongings are clearly labelled with your child’s full name. Due to the nature of our activities, we recommend that children do not wear their best or most expensive clothing for camp.
You can pay for the camp online or at the venue in person whatever is easiest for you.
Yes, if you need to contact your child during camp, call us on 07709785413.
Yes of course, just let us know with as much notice as possible by contacting us on 07709785413.
Most children who come to camp don’t know anyone but they quickly make new friends on their first day, we will ensure that they are not alone and help to integrate them with campers of a similar age. If your child has friends already at camp then it is possible for them to be put in the same group.
We have access to outdoor facilities at every one of our venues, we will get the children outside as much as possible (weather permitting!), so please bring shoes for both indoor and outdoor activities and appropriate clothes for the weather.
No, we offer a day rate so your child can come as many or as few times as they want during the week.
The youngest child we take is age 4 and the oldest is 16.
We will never leave a child on their own so if you are late, we will stay with them. If you know you will be late, try to let us know by contacting the team on 07709785413.
We expect any summer-in-the-city child to show respect and courtesy. We operate a strictly no bullying policy and offenders will be dealt with by camp directors. We wish each child to have a great experience and therefore bullying will not be tolerated.
Children must be signed in and out on arrival and departure by nominated guardians.
If however, they are allowed to move to and from camp independently then please let us know.